Frequently Asked Questions

Yes, we offer a delivery service across a wide area of South West and South Wales, covering the following towns and their surrounding communities:

Swansea | Llanelli | Neath & Neath Valley | Port Talbot | Bridgend | Pontardawe | Ammanford | Crosshands | Carmarthen

Can’t find your postcode?
Due to the nature of our business, there may be occasions when we’re delivering outside of our usual area. Please get in touch with our team using the help icon on the bottom right of your page, to see if we can help.

For more information on our delivery service, visit our Delivery Information page.

We have a large fleet of delivery vehicles in various sizes to allow us to get almost anywhere, but please tell us any special requirements or access issues when you order. Larger orders may be restricted on larger vehicles, however, we endeavour to find a solution to help our customers if possible. Please view our delivery information page for further details and speak to a member of staff for specific enquiries.

Standard Delivery: £10 inc VAT
This is our standard delivery charge and covers all postcodes within our standard delivery area.

Big & Bulky Delivery: £20 inc VAT
Some of our products will have delivery restrictions based on their size or weight. Our Big & Bulky Delivery charge will cover the use of specialist vehicles or additional team members to deliver your order.

Custom Delivery: There may be items on our website that have a custom delivery charge, or minimum order values. These are highlighted on each product page and will be automatically calculated at checkout.

For more information on our delivery service, visit our Delivery Information page.

We don’t currently offer an online Click & Collect service. However, you can arrange a collection by calling your local branch directly. Our team will be happy to assist you and will send a secure payment link via text when you’re ready to place your order. Once payment is complete, we’ll prepare your goods for collection the same day. For details on your local branch, visit our Branch Finder.

At the moment, our products are not available for purchase online.

If you can’t find the product you’re looking for on our online shop, please contact your local branch or send a quotation request via our contact form, and one of the team will get back to you.

We currently offer a range of Trade Accounts at Robert Price. Opening an Account couldn’t be easier. Find out which account is best for you by visiting our Trade Account page.

We don’t offer a ‘set’ discount reduction for account holders. Our pricing structure depends on the quantity and regularity of orders and on the items in question. We always try to give the best possible price, and as with most businesses there are greater benefits offered for larger orders than smaller quantities or one offs.